AI support that lives in your system.
Eko is an open-source agent that integrates deeply with your system to deliver customer support like a member of your team.
Works with your team.
Works with your tooling.
Persistent memory
Upload your docs, policies, and guides and Eko will remember them in every conversation.
Works inside your stack
Eko connects directly to your CRM, order management, ticketing, and internal databases, just like a human teammate.
Centralizes your escalations
When a ticket needs human attention, it lands in a shared inbox where anyone on your team can jump in, with chat history and an Eko-generated recap.
Full visibility into every interaction
See everything at a glance
Track your resolution and escalation rates in real-time. Compare agents to optimize performance.
Real-time analytics, built in.
Track volume, resolutions, and customer satisfaction as Eko handles your support.
Last 7 days
Performance Tracking
Track performance, timing, and results without digging through logs.
Real-Time Syncing
Keep your contact data, ticket stages, and activity logs always in sync.
Intent Insights
See what your customers are actually asking about, grouped by topic and trend over time.
Audit Logging
Every action Eko takes is logged and traceable so your team stays in full control.
Connect to anything with
Eko Actions
Give Eko the tools it needs. Connect your database, webhooks, and external services so Eko can take real action on behalf of your customers.
Trigger Webhook
POST customer context to internal endpoint
Shopify Order Status
Fetch latest order and fulfillment details
Resolution
Refund Initiator
Submit refund request to billing service
Our numbers say it all:
Users
Deployments
Requests
Integrates seamlessly
Our engineers work directly with your team to connect Eko to the tools and systems you already rely on.
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
Salesforce
HubSpot
Zoho
Pipedrive
Shopify
WooCommerce
BigCommerce
Magento
Zendesk
Intercom
Freshdesk
Gorgias
Slack
Twilio
SendGrid
Mailchimp
Stripe
PayPal
Braintree
Adyen
PostgreSQL
MySQL
MongoDB
Supabase
Firebase
Dropbox
Google Drive
OneDrive
Box
GitHub
GitLab
Zapier
n8n
Make
Notion
Jira
Linear
Linear
Asana
ClickUp
AWS
Google Cloud
Azure
Segment
Mixpanel
Amplitude
OpenAI
OpenAI
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
OpenAI
OpenAI
Amplitude
Mixpanel
Segment
Azure
Google Cloud
AWS
ClickUp
Asana
Linear
Linear
Jira
Notion
Make
n8n
Zapier
GitLab
GitHub
Box
OneDrive
Google Drive
Dropbox
Firebase
Supabase
MongoDB
MySQL
PostgreSQL
Adyen
Braintree
PayPal
Stripe
Mailchimp
SendGrid
Twilio
Slack
Gorgias
Freshdesk
Intercom
Zendesk
Magento
BigCommerce
WooCommerce
Shopify
Pipedrive
Zoho
HubSpot
Salesforce
Engineered
for power users
Decision paths
Guide Eko through scenarios step by step. Define what to ask, when to ask it, and how to respond the conversation.
Don't take our word for it.
Eko is open-source and built with developers in mind. Compose it around your tools and ship with confidence using our thorough documentation.
Need a hand getting started? We'll help you deploy.
we replaced our entire tier-1 support team with @ekohq and response times went from hours to seconds. genuinely shocked at how well it handles edge cases
the decision tree builder in @ekohq is insane. mapped out our entire returns flow in an afternoon and it just works
@ekohq connected to our Shopify store in under an hour. it's now handling order status, refunds, and tracking questions without us touching a thing
we replaced our entire tier-1 support team with @ekohq and response times went from hours to seconds. genuinely shocked at how well it handles edge cases
the decision tree builder in @ekohq is insane. mapped out our entire returns flow in an afternoon and it just works
@ekohq connected to our Shopify store in under an hour. it's now handling order status, refunds, and tracking questions without us touching a thing
we replaced our entire tier-1 support team with @ekohq and response times went from hours to seconds. genuinely shocked at how well it handles edge cases
the decision tree builder in @ekohq is insane. mapped out our entire returns flow in an afternoon and it just works
@ekohq connected to our Shopify store in under an hour. it's now handling order status, refunds, and tracking questions without us touching a thing
we replaced our entire tier-1 support team with @ekohq and response times went from hours to seconds. genuinely shocked at how well it handles edge cases
the decision tree builder in @ekohq is insane. mapped out our entire returns flow in an afternoon and it just works
@ekohq connected to our Shopify store in under an hour. it's now handling order status, refunds, and tracking questions without us touching a thing
open source customer support AI that actually integrates with your real stack? @ekohq is what every other bot wishes it was
the onboarding team at @ekohq helped us deploy and wire up our internal tools in a day. feels like we hired three extra support engineers
dialed in the personality sliders on @ekohq to match our brand voice perfectly. customers keep complimenting our support not knowing it's an AI
open source customer support AI that actually integrates with your real stack? @ekohq is what every other bot wishes it was
the onboarding team at @ekohq helped us deploy and wire up our internal tools in a day. feels like we hired three extra support engineers
dialed in the personality sliders on @ekohq to match our brand voice perfectly. customers keep complimenting our support not knowing it's an AI
open source customer support AI that actually integrates with your real stack? @ekohq is what every other bot wishes it was
the onboarding team at @ekohq helped us deploy and wire up our internal tools in a day. feels like we hired three extra support engineers
dialed in the personality sliders on @ekohq to match our brand voice perfectly. customers keep complimenting our support not knowing it's an AI
open source customer support AI that actually integrates with your real stack? @ekohq is what every other bot wishes it was
the onboarding team at @ekohq helped us deploy and wire up our internal tools in a day. feels like we hired three extra support engineers
dialed in the personality sliders on @ekohq to match our brand voice perfectly. customers keep complimenting our support not knowing it's an AI